Many persons who begin using their 1st web hosting account, or change companies, typically have questions regarding how particular operations are carried out or run into complications when setting up different things, including emails, site settings, and so on. That is the reason why, lots of web hosting providers have compiled documentation with the most standard questions and issues so as to help their customers get information quickly and seamlessly. Consequently, the support engineers can focus on actual issues that certain clients may be facing, as the solution for the smaller things will be available online and clients will be able to easily handle them without having to get in touch with the support staff. Having in-depth documentation is quite important, particularly for new users with zero previous experience, because the hosting service entails a vast number of functions and lots of individuals can get puzzled about what to do. A good information repository can both help you complete the tasks that you wish and find out how the web hosting service works as a whole.

Extensive Online Documentation in Shared Web Hosting

All Linux shared web hosting that we’re offering include an in-depth knowledge base where you can find everything you should know about your web hosting account. Whether you are aiming to create a new database, to forward a domain using an .htaccess config file or to set up an e-mail account on your desktop computer or mobile phone, you can simply check our help articles and all the information that you require will be there. When you open a particular section of your Hepsia Control Panel, you can see articles that pertain to the functions that can be accessed through it. If you prefer to check the whole list of articles and get informed about all the functions that Hepsia offers, or only to read generic info about the hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our very best to cover any issue that you might possibly chance upon, but in case you don’t find the information that you desire, you can always contact us, as our technical support team is at your service 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated services, will allow you to access the extensive online support documentation that we have compiled for you. The articles themselves contain generic info on our web hosting services, instructional guides about the different functions that you can make use of, plus troubleshooting instructions that can help you resolve common issues that you might stumble upon. The topics that we’ve included cover just about everything, from easy things such as how to host a brand-new domain in the account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a certain Control Panel section will always be available on the right-hand side of the page that you’re on, whilst the whole article collection can be accessed through the all-inclusive Help section.