1 hour ticket response
Our team of support engineers is specialized in providing fast answers to all your inquiries. We will review your trouble ticket immediately after it has been delivered and will reply back with a solution to your problem within maximum 1 hour after the technical support ticket submission. Actually, our average helpdesk ticket response time is 20 minutes.
A Premium–Quality Client Support Service
We’ve got a team of web hosting support techs who are prepared to respond to all your questions every time you are in need of support. The vast majority of our technical support team representatives have lots of years of experience in the Linux shared web hosting field, which suggests that you can constantly depend on fast and exhaustive answers to your requests.
A User–Friendly Help Section
To help you get a quick hint on how you can use a given service, we have incorporated a truly user–friendly Help Center section in the Web Site Control Panel. You can search through a wide collection of web hosting account management articles and website management articles, have a glance at the F.A.Q. archive or check our step–by–step video tutorials.